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Terms & Conditions

Terms & Conditions


Last update: April 2018


This website is operated by Throughout the site, the terms “we”, “us” and “our” refer to Pty Ltd. The term “you” means any person using this site, offers this website, including all information, tools and services available from this site to you, the user, on the condition of your acceptance of all the Terms & Conditions, policies and notices stated herein.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

If you do not agree to all of our Terms & Conditions, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

The Terms & Conditions should be read together with our Privacy Policy which governs the way we collect and treat your personal information.


You understand that your content (not including credit card information), uploaded by you to our website, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree to protect the confidentiality and secrecy of the information on the website and you agree not to modify, copy, reproduce, republish, duplicate, display, transmit, distribute, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission by us.

If you breach or violate any of the Terms & Conditions, in addition to any other rights and remedies available to, reserves the right to terminate, prohibit or restrict your use of, access to and participation on the website. may refuse to provide website access to anyone, at anytime and for any reason or no reason.


The website provides an opportunity for users to submit issues and complaints about products or services and issues.

Participation on the website is free, and reserves the right to charge fees, for the subscription and purchase of reports.

You have the option of providing information anonymously, as a visitor without disclosing or providing personal information.

If you choose to register and provide us with certain personal information, that information, including your email account will not be provided to third parties without your consent. members are solely responsible for the security of their username and passwords and will be solely liable and responsible for any use, whether authorised or unauthorised on their membership account.


Users of the website are required to truthfully provide all information, including during the registration process and in the submission of information.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. You are solely responsible for all third party approvals, consents and/or authorisations required for the information you provide. does not and cannot review all user content and, is not responsible if information made available on this site is not accurate, complete or current. We take no responsibility and assume no liability for any comments posted by you or any third-party.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

You agree the comments you post on the website, should not include any personal information that may reveal your identity, and any defamatory material, against a third party.

You agree that information you provided to, (but not your email address, and personal information, without your consent), may become publicly available and may be shared with third party service providers.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

You agree that the information uploaded to the website will become the property of, our partners and or licensees, and remains the exclusive property of You hereby grant a perpetual, irrevocable, unlimited, transferable, sub-licensable, worldwide, royalty free, right and licence to edit copy, transmit, publish, create derivative works of, reproduce, modify, distribute and otherwise use, modify or distribute information you submit to the website, in any manner, without compensation or notice. reserves the right to delete, move or edit user content, that we deem to violate these Terms & Conditions.


Certain products or services may be available exclusively online through the website, and we cannot guarantee the continued provision of these products and services.

We reserve the right to refuse any order you place with us, and we may exercise this right on a case-by-case basis. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).


Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's terms and conditions, and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions with or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


Your submission of personal information through the website is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We have no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions set out in these Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You agree not to post or transmit any threatening, libelous, defamatory, obscene , pornographic, lewd, scandalous or inflammatory material or content or any material that could violate any laws.

We are the owner or the licensee of all intellectual property rights on the website, these works are protected by copyright laws and treaties. All such rights are reserved.

Nothing contained in this agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of website, or information provided to or gathered by us with respect to such use.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not attempt to interrupt the operation of this website in any way.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose,durability, title, and non-infringement.

A submission to the website is an opinion on a product or service, and cannot warranty the authenticity of these complaints. As such does not make any representations express or implied with respect to the accuracy, completeness, severity or level of harm experienced. provides data on complaints received directly to the website only. Large businesses, government departments, certain products and services may generate more complaints due to the nature of the products and services. A complaint does not mean an entity has breached any laws or it has not responded adequately to a complaint.

A business entity may operate under a particular legal structure, such as a franchise, or independent subsidiary, therefore a complaint against a particular entity may not reflect the policies and business decisions of the entity that holds the business name. For example, many large retail chains sublet space within stores to other entities.

Volumes of complaints may be influenced by a variety of factors and may not adequately reflect the seriousness or not of those complaints.

In no case shall, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party, due to or arising out of directly or indirectly your breach of these Terms & Conditions or your use of, participation in or access to


In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure by us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, and are subject to the jurisdiction of the courts of New South Wales.


You agree may provide notices to you via the email address provided to, and or by posting notices on the website. You agree to check the website frequently for notices.


You can review the most current version of the Terms & Conditions at any time at this page.


Questions about the Terms of Service should be sent here